These appointments are bulk billed to eligible patients who qualify under the following criteria:
Patients who have seen their GP at THIS practice in the last 12 months AND at least one of the following apply:
a) has been diagnosed with COVID-19 & is not a patient of a hospital OR
b) people isolating themselves at home on the advice of a medical practitioner, in accordance with home isolation guidance issued by the AHPPC, and people who meet the current national triage protocol criteria for suspected COVID-19 infection after consultation with either the national COVID-19 hotline, state COVID-19 hotlines, registered medical or nursing practitioner or COVID-19 trained health clinic triage staff.
c) patient meets the criteria for suspected COVID-19 infection
d) is considered more susceptible to the COVID-19 virus being:
- over the age of 70 years old
- Aboriginal or Torres Strait Islander descent over the age of 50 years old
- A parent of a child under the age of 12 months
- Currently under treatment for a chronic health condition & are immunocompromised
PRIVATE FEES will apply to patients requesting a telehealth consult but do not fit the criteria. A receptionist will phone you prior to speaking with your GP, to pay for the consult & then connect you through. Currently there is no Medicare rebate available but it is in Government discussion.
Telehealth Phone Consults:
Book online here via the HotDoc app or phone the Practice on 9535 4644.
Please confirm the phone number you wish the GP to contact you on at booking & be ready to answer the phone close to your appointment time.
(If possible – please take your temperature if you have a thermometer & your blood pressure if you own a machine prior to your phone consult. Have your results ready for your GP)
Telehealth Video Consults:
Please phone the Practice for these consults. Eligibility is as per above.
Instructions: Ensure you have SKYPE downloaded to your phone, tablet, PC or laptop & search for Mandurah Medical Centre (with our logo).
Once Mandurah Medical Centre has been selected, at your appointment time press the camera button. You will connect with a staff member who will setup the consult between yourself and the GP.
Keep safe and stay home if you are unwell