How We Are Looking After Our Patients

Mandurah Medical Centre is committed to ensuring the risk to our patients and staff are kept to a minimum.

COVID TESTING IN THE MANDURAH AREA: (as of 17/02/2021)

Peel Health Campus – 110 Lakes Road
YOU MUST BRING YOUR MEDICARE CARD & PHOTO ID
GP REFERRAL REQUIRED
Drive Thru Clinic (New carpark PHC white tent set up)
Monday – Friday 08:00 – 16:00
Saturday 08:00 – 12:00

Australian Clinical Labs –  11b Smart Street Mall
GP REFERRAL REQUIRED – with the exception of freight, logistic and FIFO workers.
Monday – Friday 08:00 – 15:30
Saturday 08:00 – 12:00
If patient is from overseas or has travelled to NSW, Vic, or Queensland to attend Rockingham Hospital.

Halls Head Respiratory Clinic – PH 9582 7638
MUST HAVE SYMPTOMS – Appointment only / no walk-ins / no referral required / no charge
Can book online via HotDoc or phone 9582 7638.
Open Mondays, Wednesdays & Fridays only (Daily) 08:30 – 11:00.
Can test asymptomatic patients if they have been in hotspot areas or if they have been directed to get tested by Jurisdictional Public Health Authorities.

Clinipath – 73 Gordon Road, Greenfields – PH 92780694
GP REFERRAL REQUIRED
Open 08:00-13:00 Monday – Friday

What we are doing:

⚠️  If you are presenting with a fever, cough, sore throat or shortness of breath PLUS have returned from an interstate trip OR had contact with someone diagnosed or suspected of having Coronavirus – you must phone 9535 4644 & speak to one of our Receptions for further instructions.

⚠️  If you have an appointment booked & are not presenting with any of the above symptoms, please enter the building, sanitise your hands at the Sanitiser station & either check in with your GP via the Kiosk screen or wait for a receptionist to arrive you.

 We are asking patients to download and use the HOTDOC (online booking app). This allows patients to sit and wait in their car, check in to their consult via the app & be notified when they are next in queue to see their GP.

⚠️ Telehealth consults are available for patients who have attended the Practice in the last 12 months & have a valid Medicare Card.

This service is not available to New Patients. Please phone reception on 9535 4644 to enquire if you are eligible for this consult.

⚠️ We are CASH LESS – all accounts are required to paid via card (account selection or Pay wave)

⚠️ We have removed some of our chairs in all waiting rooms – this minimises the risk of contact between patients.

⚠️ Items that cannot be effectively cleaned such as magazines, kids colouring-in have been removed from waiting rooms areas for now.

⚠️ Reception Line: please speak clearly behind the sneeze screens when talking to our reception staff. This is to minimise physical and airborne contact between patients and staff.

Thank you for your understanding and patience.

HELPFUL CONTACT NUMBERS:

COVID-19 Triage Hotline: 1800 020 080

Health Direct COVID-19 Symptom Checker: https://www.healthdirect.gov.au/symptom-checker

Peel Health Campus – 9531 8000

Rockingham General Hospital – 9599 4000

Police, Fire, Amulance (Emergency) – 000

Police (non-emergency) – 131 444

Lifeline – 13 11 14

Beyond Blue – 1300 224 636

Mental Health Emergency Peel (24/7) – 1800 676 822